This policy explains how Vlozarineghoreo processes personal data for inquiries, customer communication, and order-related support for Vitalia Harmony.
Controller Information
Controller: Vlozarineghoreo. Address: Nicolaas Witsenkade 45A, 1017 ZV Amsterdam, Netherlands. Contact: info@vlozarineghoreo.world, +31611950856.
Data Categories
We process identification data (name), contact data (email), correspondence data (message text), technical logs, and cookie-consent preferences.
Purposes and Legal Bases
Purposes include answering requests, processing pre-contract communication, customer support, security, and compliance. Legal bases: consent, performance of contract or pre-contract steps, legal obligations, and legitimate interests.
Data Recipients
Data may be processed by hosting, IT support, and customer communication providers acting under data-processing agreements where required.
International Transfers
Where transfer outside the EEA is necessary, appropriate safeguards are applied, such as adequacy decisions or approved contractual clauses.
Retention Periods
Inquiry records are generally retained up to 24 months. Longer retention may apply when required by legal obligations or dispute handling.
Your Rights Under GDPR
You may request access, rectification, erasure, restriction, objection, and data portability. You can withdraw consent at any time for consent-based processing.
Complaints
You can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe processing violates applicable law.
Security
We use HTTPS, role-based access controls, and periodic security review procedures to reduce unauthorized access risks.